In addition to offer things to eat and tope, providing amusement can do a lot to get clients feel welcome in your foyer . Whether you go as big as hosting live music or as simple as providing gameboard games and reading material, the bearing of entertainment will tell your clients they’re welcome to kick back, relax, and enjoy the lobby.
Treating every node ilk a VIP makes positive, memorable haves that make them require to return . Train your staff to act with a good sense of urgency for every request . Mistakes and mischances are inevitable, but passing above and beyond can turn a negative position into a positive one .
Hidden fees, complex cancellation policies, and sequent situates are just or so of the surprises that may show up on your hotel charge at checkout . Follow these five-spot steps to avoid dagger daze.
Tipping in pass on and request nicely for an raise
