In a recent world written report conducted by Revinate, 68% of travelers said they would feel more comfortable reversive to a hotel they’ve stayed at before . Many of the highest value clients in the world have already stayed at your hotel . These repeat guests are cheaper to land back to your property and incline to spend more than new visitants . Revinate’s study as well found that repeat guests expend 67% more during their stay than new nodes . This attractive pool of potential clients is sitting in your edgar guest database and we’ll walk through and through how to attract them.
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Write a mention . If you dont leave alone a tip (or evening if you do), writing a give thanks-you bill to your housekeeper is one way of share-out your appreciation . You let no idea how much a observe means to them, says Ed Bell, theater director of housework at a Westin draw near Chicago . A thank-you note gos so far, because their job is unthankful for what they do.
If the concierge staff someone has made a number of arrangements for you — ranging from minor labors that only take a few transactions to vocation in favours to gather you VIP treatment — count tipping $5 or more . A trade good rule of ovolo is to consider the value of their extra try and tip consequently . You can tip as you go or hold back until the end of your remain to tip in a lump sum.
