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Train your staff to recognize the best spots in your location . Guests volition often ask staff for dining testimonials and tips on things to do piece they are in town . If every employee knows a few great eateries and museums, guests volition be impressed .
I had a lot of fun researching this post, and yet found a few great books around hotels, and the hospitality manufacture . Hope you enjoy them as much as I did!
Tom Waithe, the vice president of the united states of operations for Kimpton Hotels in the Pacific Northwest and Mountain Region, has received note of hands from edgar albert guests who press out pertain around tipping.
