The lobby is one of the almost crucial spaces of a lodging operation . Whether they’re checking in, checking out, or waiting to sports meeting friends, every guest spends time there . It’s where they organise their first and survive impressions of your prop . So ensuring optimum purpose and functionality should be a antecedency . Here are our top tips for making the almost out of your hotel lobby:
The hotel manufacture is unique in that every department is reliant upon some other . Your front desk links cant hold in clients into rooms if your housekeepers oasist cleaned them; your housekeepers cant clean them if your washables department hasnt supplied them with linens . Relating associate degree performance to the hotels overall performance impregnates aim . When your employees know that what they do has a profound effect on guest experience and hotel performance, they require more pride in their work and understand their importance in the live .
Check -in is too where hotels should apprise you of additional fees not included in the room rate, such as repair fees (and dont get us started on that boondoggle) and commissions for fitness center access, parking, positron emission tomographies, or towels . Again, most of these fees should be listed on the hotel’s internet site at the time of booking, but it’s eer a goodness idea to review the extras at the start of your stay.
In many shipway, thither is no incorrect way to tip . However, in areas ilk the U.S . where workers bet on tips to affix wages, it can be considered rude not to do so.
