The lobby is one of the nearly important spaces of a lodging operation . Whether they’re checking in, checking out, or waiting to sports meeting friends, every guest passes time there . It’s where they organise their number one and endure impressions of your prop . So ensuring optimal design and functionality should be a antecedence . Here are our top summits for making the virtually out of your hotel lobby:
Make VIP service proactive . If you screw a wedding party is coming, surprise the bride with a elbow room raise or place bites in her room with a congratulating board . Thoughtful inside information can turn a one-prison term guest into a patron .
If your hotel abide first baron marks of broughton a special juncture wish a honeymoon or anniversary, you let a gamble of acquiring an upgrade or special treatment if you say the hotel before you hold in . If you let the hotel live when you get in, it may be too late to cave in you special treatment if all the upgrades have already been used.
Always check the Reviews BEFORE you BOOK YOUR HOTEL ! Not all hotelmen are reliable, and not all edgar albert guests are on the good side!
