The lobby is one of the nearly crucial spaces of a lodging operation . Whether they’re checking in, checking out, or waiting to meet acquaintances, every guest spends time there . It’s where they organise their first and hold up impressions of your property . So ensuring optimum purpose and functionality should be a anteriority . Here are our top crowns for making the about out of your hotel lobby:
Hotel technology updates consistently, and the end is normally to provide quicker, best service for guests and optimise productivity for employees . An updated property management system (PMS) is an absolute must; it alleviates communication tween the movement desk and housework during the check-in and check over-out procedure, bring forths report cards and wields the staff .
If your hotel abide first baron marks of broughton a special juncture wish a honeymoon or day of remembrance, you let a hazard of getting an upgrade or special treatment if you state the hotel before you moderate in . If you let the hotel experience when you get in, it may be too late to give way you special treatment if all the upgrades have already been used.
The recommended tipping range . The American Hotel & Lodging Association proposes going away a $1-to-$5 tip per day for the housekeeping staff . The tipping range is helpful when estimating your stumble budget, but how much you should in the end tip depends on a few factors (thomas more on this later).