Most hotels volition accommodate a reservation until 6 p.m., after that all wagers are off . It didnt help oneself that the hotel in question was all over set-aside . Luckily, the hotel was able to allow for them a room at a sister location, but it was unruffled a bother and the other hotel wasnt well-nigh as nice.
Measuring client service performance with customer service appraises is the topper way to slacken off areas of improvement for your hotel; its likewise a corking way to find out where you stand out . The majority of customers delineate service by how apace and expeditiously their proceeds was addressed and fixed . Take your surveys gravely and include your staff in the procedure.
If you’re the like us and often travel ad libitum, you might sometimes face a sad hotel signal saying No Vacancy . If this is the case, don’t despair, as the hotel may have a room or two available.
For example, if youre staying at a Las Vegas hotel, you might want to leave behind casino chips or an electronic one-armed bandit machine coupon as a tip for housekeeping, but state gambling regulations nix housekeepers from accepting them . Further, some hotels have exacting no-play insurances for their staff, which lays housekeepers in a hard position when redeeming vouchers or casino chips for cash.