In a recent global study conducted by Revinate, 68% of travelers aforesaid they would feel more comfy reversive to a hotel they’ve stayed at before . Many of the highest value clients in the world rich person already stayed at your hotel . These take over guests are cheaper to bring back to your prop and tend to spend more than new visitors . Revinate’s study also found that repeat guests spend 67% sir thomas more during their stay than new clients . This attractive pocket billiards of potential customers is sitting in your edgar albert guest database and we’ll walk through how to attract them.
Train your staff to recognise the better floater in your location . Guests will oftentimes ask staff for dining good words and tips on things to do piece they are in town . If every employee knows a few great eating places and museums, guests volition be impressed .
Everyone has a hotel stay on horror story . Whether it’s a storey about the hotel you chose specifically for it’s amazing pool only to find it unopen when you get there, a hotel that double charged you or the hotel whose website said it was minutes to everything and sour out it was in reality situated a long 45-hour walk from anywhere.
Always hold in the Reviews BEFORE you BOOK YOUR HOTEL ! Not all hoteliers are reliable, and not all guests are on the good side!
