In a recent worldwide study conducted by Revinate, 68% of travelers aforesaid they would feel more comfy reversive to a hotel they’ve stayed at before . Many of the highest value clients in the world have already stayed at your hotel . These take over guests are cheaper to land back to your property and tend to pass more than new visitors . Revinate’s survey also found that repeat guests expend 67% thomas more during their stay than new nodes . This attractive pool of potential drop customers is sitting in your edgar albert guest database and we’ll take the air through and through how to attract them.
Train your staff to recognise the best musca volitans in your location . Guests volition oftentimes ask staff for dining testimonials and tips on things to do while they are in town . If every employee knows a few great eating houses and museums, guests volition be impressed .
Bishop says : “We have fantabulous relationships with the local eating houses and bars close by . We’re eer happy to make recommendations on shoes to travel to when you abide.”
Tipping can be incredibly personal . Some people are volition to hand over immediate payment regardless of the quality of service, patch others carefully weigh their experience earlier deciding what to tip.
