In a recent worldwide report conducted by Revinate, 68% of travellers said they would feel more comfy reversive to a hotel they’ve stayed at before . Many of the highest value clients in the reality have already stayed at your hotel . These repeat guests are cheaper to land back to your property and be given to spend sir thomas more than new visitors . Revinate’s study as well found that repetition guests spend 67% more during their stay than new guests . This attractive pool of electric potential clients is seated in your guest database and we’ll walk through how to attract them.
While most hotels offer complimentary breakfast for two, category hotels offer complimentary breakfast for the whole home . While this is ordinarily depicted object to the room you record book, it can too be an reward of engagement with specific discount hands and promotions.
It ’s no enigma that hotels offer services outside of supply you with a bed and shower . At The Coach and Horses, you will regain Molton Brown toiletries in the bathroom, along with a luxury bathrobe, coffee machines in the chambers and, if you are in a dog-friendly room, they volition provide some dog treats and dog beds.
You don’t let to tip your hotel housekeeper, but these hardworking staff members are ofttimes forgotten when it fares to tipping, so the money can go a long way for them . The Bureau of Labor Statistics reputations that the national mean hourly earnings for hotel housekeepers is $13.47, well below the $27.07 meanspirited hourly wage for all occupations in the U.S.