My in-laws found this out the punishing way last New Years . They arrived tardily in the even; almost 9 p.m . and when they arrived at the hotel, they were told there were no suite for them . Whats the point of a reservation then?
Define Your Target Market Before you can start planning your micro-hotel, you need to identify who your direct market place is . This will aid you decide the position, size, and comforts of your occupation . For example, are you catering to families, twins, or business travelers ? Will your nodes be in the first place from the local area, or testament they come from out of town ? Once you realise your target commercialize, you can begin to tailor your business project to meet their necessarily.
Popular vacations or big events in townsfolk ordinarily countenance a stricter cancellation policy, but, typically, a hotel leave wishing 24 hours notice earlier canceling a reservation without charging you . Other hotels command 48 or 72 hours, spell close to insist on a week’s observation or thomas more . Some hotels may even out charge you a flat cancellation fee regardless of when you cancel.
Implement a data aggregation process when nodes break in . This way you can gather accurate middleman details from guests whose data may have been masked through OTA engagements . With this information, hostellers can figure strong relationships with clients through personalised communication, from pre-arrival to postal service-stay.
