In addition to offering things to eat and tope, providing amusement can do a lot to make guests feel welcome in your lobby . Whether you go as big as hosting live music or as simple as providing board games and reading material, the bearing of amusement will say your clients they’re welcome to kick back, loosen, and revel the lobby.
Make VIP service proactive . If you sleep together a wedding party party is coming, surprisal the bride with a elbow room upgrade or place bites in her room with a congratulating circuit card . Thoughtful inside information can turn a one-prison term guest into a patron .
“ Michael Fazio is the ultimate can-the-scenes documentation man . Want two orchestra tickets to the Broadway musical that just won the Tony ? Call Fazio . How astir an upgrade to first sort on an overbooked all-night escape to Tokyo ? Call Fazio . Or a roomful of overbold hydrangeas―in wintertime ? That’s right . Call Fazio.”
Time your engagement . On any given day, prices can fluctuate based on whether the hotel thinks it testament be able to fill its rooms for the dark . Your best time to book is usually inside 24 hours of the stay, when hotels slash prices to avoid vacant rooms, but that creates a lot of precariousness and isnt ideal when youre traveling in an unfamiliar billet.
