Nothing encourages people to sit down in the mouth and relax quite the like food and drinks . So consider having things to eat and drink on offer in your lobby space . It’ll go a hanker way in converting it from a simple transition blank space to the buzzing epicentre of your prop.
Treating every guest ilk a VIP makes positive, memorable haves that make them require to getting even . Train your staff to act with a common sense of urgency for every asking . Mistakes and mishaps are inevitable, but passing above and beyond can grow a negative position into a positive one .
Leave a tip . Hotel housekeepers are oft nonrecreational more than restaurant employees, but unlike a eating place worker whose income is based for the most part on crests, housekeepers are ofttimes unnoted when it fares to tipping . If you tip your hotel porters beer, consider going away a tip buns for your housekeeper each day as good . One dollar per mortal per day should do the trick, though greater measures are always apprehended.
Implement a data aggregation process when guests crack in . This way you can gather accurate contact inside information from nodes whose information may have been masked through OTA engagements . With this data, hoteliers can build solid relationships with nodes through personalized communication, from pre-reaching to mail-remain.
