The lobby is one of the most important spaces of a lodging operation . Whether they’re checking in, checking out, or ready and waiting to meet acquaintances, every guest spends time there . It’s where they organise their first and last impressions of your property . So ensuring optimal design and functionality should be a precedency . Here are our top crests for making the nearly out of your hotel lobby:
Measuring customer service performance with customer service surveys is the topper way to ease off areas of melioration for your hotel; its also a groovy way to find out where you excel . The majority of customers delimit service by how apace and expeditiously their issue was addressed and fixed . Take your surveys severely and admit your staff in the process.
With a credit card, the incidentals posit is merely a curb on your credit identity card . But with a debit entry card, the hotel in reality selects that money out of your answer for right away.
Nerdy tip : Leave your tip on top of, or following to, a give thanks you take down . This makes it very clear that the johnny cash is a tip meant for the housekeeper and keep downs the run a risk of misapprehension.
